Privacy Policy

2.1 Identity & Contact Information

Name, email address, phone number, and, where relevant, business or venue name.

2.2 Payment & Financial Information

Payment details necessary to process bookings and payouts. MyMuute uses licensed third-party payment processors to handle transactions and does not itself store full card or bank account details; see Section 8.

2.3 Location & Event Details

Venue addresses, event dates and times, and other logistical details necessary to fulfil a booking.

2.4 Media: Photos, Video & Audio

Photographs, video, and audio recordings captured at Events, including performance footage, in accordance with the filming and content rights described in our Terms of Service.

2.5 Reviews & Feedback

Reviews, ratings, and feedback submitted by Clients and audiences about Musicians, Events, or the Platform.

2.6 Device & Usage Data

Information collected automatically through cookies and similar tracking technologies when you use our website or app, including IP address, device type, browser type, and usage patterns. See Section 4.

2.7 Minor Musicians' Data

Where a Musician is under 18, we additionally collect the guardian's name, contact details, and formal consent record required to onboard the minor, as described in Section 6.

Our website and app use cookies and similar tracking technologies to keep you logged in, remember preferences, understand how the Platform is used, and support marketing efforts. Cookies may be set by MyMuute directly or by third-party service providers acting on our behalf.

You can control or disable cookies through your browser or device settings; note that some Platform features may not function properly if cookies are disabled.

On your first visit we ask whether you accept analytics. If you choose "Essential only", we do not run our page analytics. You can change this any time via "Cookie preferences" in the site footer. MyMuute does not use session-replay tools and never records keystrokes, form contents or passwords.

MyMuute knowingly onboards Musicians under the age of 18. Before a minor Musician is permitted to register or accept any Assignment or Marketplace Booking, MyMuute requires formal, documented consent from the minor's parent or legal guardian.

6.1 What Guardian Consent Covers

Guardian consent authorizes the minor's registration, participation in Events, and the collection and use of the minor's personal data (including performance footage) as described in this Policy and MyMuute's Terms of Service.

6.2 Guardian Rights

A parent or guardian may request access to, correction of, or deletion of their minor's personal data, or withdraw consent for future participation, by contacting our Data Protection Officer using the details in Section 13. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6.3 Minimization

We limit the personal data collected from minor Musicians to what is reasonably necessary to facilitate their participation on the Platform.

• Payment processors, to process transactions and payouts securely.
• Event Managers and relevant internal personnel, to coordinate bookings and logistics.
• Cloud hosting and infrastructure providers, who store data on our behalf under contractual confidentiality and security obligations.
• Professional advisers, regulators, and law enforcement, where required by law or to protect MyMuute's legal rights.
• A successor entity, in the event of a merger, acquisition, or sale of some or all of MyMuute's assets.

MyMuute does not sell personal data to third parties for their own independent marketing purposes.

We retain personal data for as long as your account remains active, and for a reasonable period afterward, typically up to five (5) years following account closure or the completion of a booking, to meet contractual, accounting, tax, and legal obligations, and to resolve any disputes.

Marketing data is retained until you opt out or withdraw consent. Media captured at Events may be retained and used for marketing purposes for as long as reasonably necessary for that purpose, subject to any exclusivity or restriction arrangements agreed under our Terms of Service. You may request earlier deletion of specific data, subject to Section 12.

Subject to applicable law, you have the right to:

• Access the personal data MyMuute holds about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data, subject to our legal and contractual retention obligations.
• Object to or request restriction of certain processing, including direct marketing.
• Request a copy of your personal data in a portable format, where technically feasible.
• Withdraw consent previously given, where processing is based on consent.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your data protection rights have been violated.

To exercise any of these rights, contact our Data Protection Officer using the details in Section 13. We may need to verify your identity before acting on a request.

MyMuute may update this Privacy Policy from time to time, including to reflect changes in our operations, such as the introduction of a marketplace booking model or the finalization of our payment processor arrangements. Material changes will be communicated to registered users, and continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.

This Policy should be read alongside our Client Terms of Service and Musician Terms of Service.